I wonder if the sickeningly friendly Irish woman who is on hand to help you with your Kindle wears a GPS tracker like other Amazon employees to make sure they know where she is at all times?
Or is she on a zero hour contract? Not enough people press that Mayday button and they send her home so they don't have to pay her.
Of course the reason she is Irish is that the call centre is in Ireland so as to avoid paying any tax. Mind you she is probably employed by a third party contractor... and so it goes on!
Rant over.
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